Conference Hotels in Napa Valley
We had an absolutely amazing event. Everything was perfect. Tamara and Sandy did a fantastic job in getting us set up. Anything we asked for we got within minutes. Service was exceptional at every level.
Silverado's staff and the group's experience was beyond measure. Folks are still coming up to me saying that this was the best summit they ever attended!! And, these comments are "Thanks" to Silverado!!! We had a super time! Can't wait to do it again!
“On behalf of ParentsCAN‚ I want to thank the Silverado Resort for their support of the local non-profit community. Last evening we hosted our 7th annual Gala event at the Resort for the third consecutive year.
Every attention to detail by the wonderful Silverado staff made this a very successful and enjoyable experience for our guests. We want to thank everyone for the quality of service‚ genuine concern for our guests and assuring that everything was perfect.
I want to especially thank Paul Kuhn‚ Denise Parks‚ Tami Steuck‚ Michael Enanoria‚ Sheila and Jimmy - our captains for the event. Your professionalism is unsurpassed‚ our guests commented about how welcome they felt and how much assistance was provided - especially to those who may have been physically challenged in some way.
We felt a true sense of caring and partnership with the staff‚ and want to thank you so much for a flawless service execution. Although our timing was somewhat off for the evening‚ the staff did an excellent job of accommodating the fluctuation. The food and beverage service was wonderful‚ and we can’t thank you enough again for such a wonderful experience.
It’s just the morning after the event‚ and I’m thrilled to be receiving so many phone calls and emails about how wonderful the Silverado resort is as a venue‚ and especially how every staff member provided an exceptional experience to our guests. We look forward to our event at the Silverado next year on September 7‚ 2013.”
- H. Grayson
“Thanks so much for last evening. The Farm to Table meal was fantastic! All we heard from our group was how great the food, the staff and the venue was.
Please pass along our gratitude to Chef, the wait staff and all involved to make our initial dinner event here at Silverado a great success.”
“You and your entire group did a fantastic job of accommodating our group. I want to personally thank all involved for a job well done! Our meetings and stay at your resort went off without a hitch and our group enjoyed their stay very much. Again, thank you very much.”
- R. DeFosse
“What a fabulous experience we had at the Silverado Resort. The staff did a great job during our annual meeting.”
“It was truly a pleasure to bring our program to your resort this past week. I can honestly say the professionalism and personality of your staff is unprecedented. It is quite refreshing to work with individuals that take such pride in their jobs, and genuinely care about the success of the groups they are assisting.
While each member of the staff I had contact with was excellent, there are several that stand out.
Maria in your reservations department was so efficient in handling our group block, and was always willing to provide yet another rooming list when asked.
Tammy and her catering staff were so attentive to our group, going out of their way to accommodate last minute changes in our break schedules, etc.
Doug and his business center staff moved an amazing amount of materials to and from the Fairway Deck, and provided excellent service to our exhibitors. Doug was also invaluable in helping us with those technical issues that always crop up no matter how well-planned in advance.
And Kevin, what a delightful individual. His cheerful presence made our daily 5am wake-up calls seem almost manageable.
I am sure you are aware of the caliber of individuals that surround you - but I wanted to take the time to personally say thank you to you and the entire staff for your assistance in producing such a wonderful program. ”
- P. Ballus