NapaPURE

NapaPURE™ : SILVERADO RESORT'S COMMITMENT

TO CLEANLINESS AND HYGIENE

Silverado Resort and Spa always take great pride in maintaining the highest standards of cleanliness and hygiene. In response to COVID-19, we have increased the frequency with which our public areas, guest rooms, and facilities are deep-cleaned and disinfected, using hospital-grade disinfectants.  The resort also offers hand sanitizer throughout the property for guest and employee usage.  

NapaPURE™ is our resort program dedicated to manage and protect our guest’s stay experience and has been created to ensure the safety and wellness of every visitor, associate and member here at Silverado Resort and Spa. 

For more information on the detailed focus of your stay

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Highlights

Napapure
  • P

    Purification of air with enhanced air filters

  • U

    Uniform disinfection standards to meet strict CDC and California Hotel & Lodging Association (CHLA) guideline

  • R

    Room re-rental wait times of 24 hours or more ensuring deep cleaning and sanitization standards are met for our guest

  • E

    Entrance ready inspection by a housekeeping leader with a verified seal for your protection

How do we ensure that you havea great safe stay experience?

  • Hand Sanitation

    Hand Sanitation

    Employees are reminded daily by managers of proper and frequent handwashing techniques – emphasizing its importance in combating the spread of viruses

  • Guest Rooms

    Guest Rooms

    After a guest departs and before the next guest arrives, the housekeeping team thoroughly cleans and disinfects guest rooms with a heightened focus on frequently hi-touched surfaces.

  • Non-Attendance Policy

    Non-Attendance Policy

    Our staff members have a strict prevention program in place that includes not reporting to work when demonstrating any cold or flu-like symptoms, and call-offs related to illness are reported to our Human Resources team for monitoring. Employees who exhibit flu-like symptoms or live with someone who exhibits such symptoms are required to stay away from work for 14 days from the last day the person exhibits such symptoms.

  • Employee Training

    Employee Training

    All resort employees have completed enhanced COVID-19 prevention and preparedness training.

  • Public Areas

    Public Areas

    We have increased the frequency of cleaning and disinfecting in public spaces and meeting areas with a focus on high-trafficked areas.

GUEST RECOMMENDATIONS

GUEST RECOMMENDATIONS

The resort encourages everyone to follow guidance offered by the CDC as it pertains to prevention and treatment and review the latest updates on Coronavirus Disease 2019 Information for Travel.

Prevention: We encourage you to follow CDC recommendations and the same personal best practices that are standard for typical flu season – frequent washing of hands; avoiding contact with eyes, nose, and mouth; and limiting exposure to other sick people.

Experiencing Symptoms: To safeguard the health of our guests and other visitors, we ask that you postpone your visit if you are ill with flu-like symptoms, or if you have recently traveled to a region that is experiencing widespread transmission of COVID-19. We also request that you assist us in our efforts by immediately reporting to the resort staff any flu-like symptoms you may experience during your stay. We will be happy to assist in locating appropriate medical treatment in the area.